Artsie's Privacy Policy

Your Privacy, Our Priority: How We Protect Your Information

Artsie's Privacy Policy Last Updated: March 2, 2025

At Artsie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using Artsie, you agree to the terms outlined in this policy.

1. Information We Collect We collect the following types of information:

Personal Information Account Information: Name, email address, phone number, and payment details when you create an account or make a purchase.

Artist Information: Portfolio details, biography, and artwork descriptions if you’re an artist selling on Artsie.

Communication Data: Messages, inquiries, or feedback you send to us.

Non-Personal Information Usage Data: IP address, browser type, device information, and pages visited on our website.

Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information We use your information for the following purposes:

To provide, operate, and improve our services.

To process transactions and send order confirmations.

To communicate with you about your account, orders, or inquiries.

To personalize your experience and recommend relevant artwork.

To analyze website usage and improve our platform.

To comply with legal obligations and protect against fraud.

3. How We Share Your Information We do not sell your personal information. However, we may share it in the following circumstances:

With Artists or Collectors: To facilitate transactions (e.g., sharing your shipping address with an artist).

Service Providers: With third-party vendors who assist us in operating our platform (e.g., payment processors, shipping companies).

Legal Requirements: If required by law or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. International Data Transfers If you are located outside Canada, please note that your information may be transferred to and processed in Canada or other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction. By using Artsie, you consent to such transfers.

5. Your Rights and Choices Depending on your location, you may have the following rights: Access and Correction: Request access to or correction of your personal information. Deletion: Request deletion of your information, subject to legal requirements. Opt-Out: Unsubscribe from marketing communications at any time. Cookies: Manage cookie preferences through your browser settings.

To exercise these rights, contact us at connect@artsie.ca.

6. Data Security We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy Artsie is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

8. Changes to This Policy We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. Your continued use of Artsie after such changes constitutes your acceptance of the updated policy.

9. Contact Us If you have questions about this Privacy Policy or our data practices, please contact us at: Email: connect@artsie.ca